Hover over each of these and make sure it is something that you want running, such as your anti-virus program or volume control. For Windows-based computers, in the system tray (lower right corner, near the time) you will have small icons for programs running in the background. Sometimes simply closing the program window will still leave it running in the background.
Safari: click on the gear on the top right -> reset Safari and check off ‘clear history.’Ĭhrome: press “Ctrl+H” at the top of your browser and click on “Clear Browsing Data”Įnsure that any Peer-to-Peer or Virtual Networking Software is turned off. Microsoft Edge: press “Ctrl+H” at the top of your browser -> Click on “.” (more options) -> click on “reset browsing data” -> Select the time range and press “clear now”įirefox: click on Tools (at the top) -> clear private Data.
However, over time they can get full and your computer spends too long looking to see if it has been to a page before.
These files improve your Internet connection performance by not downloading the same file/web page over and over again.
Never allow the free space on your C: drive to be less than 10% of the total size. An unusually slow Internet connection is often the only sign that your computer is infected with viruses or other issues. Run your disk defragmentation utility, and a virus/malware scan, and empty your recycle bin. Sometimes what seems like slow Internet service is a slow computer problem. We will often ask that you bypass your router so that we may run connectivity tests to your modem or radio to check for cabling issues.ĭoes your computer need some basic maintenance? Power off your router so that a wireless computer will only see the new cabled connection. To do this, unplug the Ethernet cable that is plugged into the back of your router at the WAN or Internet port, and plug the cable into one computer directly, normally at the same port that your router cable plugs into. Bypassing a router ensures that you are testing your speeds with only one device and that another device is not using your bandwidth without your knowledge. Routers can lose some speed as they direct traffic between devices. If you are using an Xplornet Wireless Router, please follow these steps to check potential interference. Plug the power to your router back in and wait for your devices to reconnect. To do this, unplug the power to your router for 30 seconds. Sometimes restarting your home network by powercycling your router can increase the speed of your connection.
Please note that many of these steps may only apply to Windows-based computers, and the steps listed may differ depending on the individual operating system (ex.